All bookings with us at The Houseboat are now fully covered by Master Cancel. This is great news for all our guests as it means they can automatically receive a full refund in the event of having to cancel their stay.
We are currently going through unprecedented times with Covid-19 bringing the UK and the rest of the world to a sudden halt. This has of course affected everyone in this country in many different ways. From our perspective providing a holiday service it has brought into sharp clarity how important it is for our guests to know their stay is fully covered for any eventuality. The ability to do this provides both peace of mind and flexbility.
This is why all bookings with us are now covered under the new Master Cancel terms. This means that if you cancel your booking with us anywhere between 60 day prior to your stay up until 2 days prior to your stay and you will receive 100% refund of the property rental. You can cancel for any reason.
We are amongst the very first holiday homes to offer this guarantee of a no questions asked full refund. We are proud to be able to offer you this peace of mind at no extra cost to our guests. We are providing this completely free of charge and all bookings will automatically be covered. To read further details on this you can see our Booking Terms & Conditions.